Team Trust

High-trust teams are highly engaged with each other, committed to each other’s success, willing to take risks, and demonstrate high accountability.

Recent research on team performance from leading management schools and management consulting groups has confirmed that trust and psychological safety plays a vital role in high team performance. High-trust teams are highly engaged with each other, committed to each other’s success, willing to take risks, and demonstrate high accountability to the team and to each other. Most importantly, they enjoy being on the team. Low-trust teams, on the other hand, avoid responsibilities, miss deadlines, avoid conflicts and are reluctant to take risks. However, few teams and organization leaders pay attention to building trust among the team. Most leaders associate trust with ethics. “Of course I trust my team; that’s why I brought them in” or “I trust that they don’t steal anything from the company.” are common statements shared with us by leaders. Trust in a high performance team goes beyond ethical behaviors. It’s the experience that team members are willing to risk something valuable to them while being on the team.

However, few teams and organization leaders pay attention to building trust among the team. Being intentional about creating a high-trust working environment not only uplifts the performance of your team but also creates a fulfilling experience for each team member being on the team.

Building trust starts with having a shared language to talk about trust and create mutual understanding and commitment to practice behaviors that support it. Having conversations specifically intended to build trust is as important for creating a culture of trust on a team as it is for strong trust between two individuals.

We offer Team Trust programs in different formats. 

Team Trust workshop

  • A highly engaging workshop where your team will learn a practical and actionable framework to build trust among your team.  

Team Trust coaching engagement 

  • Deep-dive engagement where we unfold blind spots that hinder your team’s trust in your daily work. 

  • Build your team’s competencies to address trust - related topics in your team’s conversations that lead to high performance.

“The coaching engagement about communication to build trust not only changes the way I communicate with others but also motivates me to build a working environment based on connection and trust.” 

Nguyễn Anh Thao, Chief Information Officer, Livespo

Ready for your blossoming journey?